EMS Dispatcher: 24/7 Critical Response Hero

911 Emergency Communications; Risco (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Risco, MO is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and determine priorities using approved protocols. You'll coordinate ambulance resources and provide essential instructions until responders arrive.

The role emphasizes protocol adherence, patient safety, and data documentation, with shifts that may include nights and overtime. High school diploma or GED required; CPR certification often needed.

Qualifications

• High school diploma or recognized equivalent required.
• EMD certification may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or GED

Job description

911 Emergency Communications in Risco, MO is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and determine priorities using approved protocols. You'll coordinate ambulance resources and provide essential instructions until responders arrive.

The role emphasizes protocol adherence, patient safety, and data documentation, with shifts that may include nights and overtime. High school diploma or GED required; CPR certification often needed.