Emergency Medical Dispatcher: 24/7 Critical Call Center

County Emergency Communications; Two Dot (MT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Job summary

County Emergency Communications in Two Dot, MT seeks Emergency Medical Dispatchers to handle urgent medical calls, gather patient details, and coordinate ambulance resources. You will apply approved protocols and provide essential pre-arrival instructions, contributing to rapid, accurate responses.

A high school diploma or equivalent is commonly required, with CPR and EMT/paramedic credentials potentially required depending on vacancy. Training and certifications vary by agency.

Qualifications

• High school diploma or equivalent is commonly required.
• EMT or paramedic credentials may be required depending on vacancy.
• CPR certification or additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition as per protocol.
• Determine response priority through the dispatch system.
• Coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient and scene information to responders.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Communication

Calm under pressure

Multitasking

Education

High school diploma or equivalent

EMT/paramedic credentials may be required

Tools

Dispatch software

Job description

County Emergency Communications in Two Dot, MT seeks Emergency Medical Dispatchers to handle urgent medical calls, gather patient details, and coordinate ambulance resources. You will apply approved protocols and provide essential pre-arrival instructions, contributing to rapid, accurate responses.

A high school diploma or equivalent is commonly required, with CPR and EMT/paramedic credentials potentially required depending on vacancy. Training and certifications vary by agency.