EMS Dispatcher - Fast-Paced, Life-Saving Call Center

County Emergency Communications; Monarch (MT); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

County Emergency Communications is seeking Emergency Medical Dispatchers for Monarch, MT. The role involves receiving medical emergency calls, gathering patient data, and coordinating ambulance resources according to approved protocols.

Responsibilities include confirming locations, applying protocol-based instructions, and maintaining documentation. A high school diploma suffices in many cases, with CPR and possible EMD certification required depending on vacancy.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.

Skills

Communication

Multitasking

Decision making

Patient focus

Education

High school diploma

EMD certification (may be required)

Tools

EMS dispatch software

Job description

County Emergency Communications is seeking Emergency Medical Dispatchers for Monarch, MT. The role involves receiving medical emergency calls, gathering patient data, and coordinating ambulance resources according to approved protocols.

Responsibilities include confirming locations, applying protocol-based instructions, and maintaining documentation. A high school diploma suffices in many cases, with CPR and possible EMD certification required depending on vacancy.