EMS Communications Dispatcher - Critical, Rapid Response

Emergency Telecommunicator Services; Montana; On-site; USD 40,000 - 60,000; Full time

Job summary

Emergency Telecommunicator Services in Carter, MT seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and coordinate EMS response using approved protocols. The role involves high attention to detail, rapid decision-making, and clear communication with callers and responders.

Candidates typically have a high school diploma and may need EMT/EMD certification and CPR; training sponsorship may be available.

Qualifications

• High school diploma or recognized equivalent is commonly required or preferred.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification (preferred)

CPR certification may be required

Job description

Emergency Telecommunicator Services in Carter, MT seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and coordinate EMS response using approved protocols. The role involves high attention to detail, rapid decision-making, and clear communication with callers and responders.

Candidates typically have a high school diploma and may need EMT/EMD certification and CPR; training sponsorship may be available.