EMS Dispatcher: Critical 24/7 Crisis Communications

Emergency Telecommunicator Services; Herman (NE); On-site; USD 45,000 - 65,000; Full time

Job summary

Emergency Telecommunicator Services in Herman, NE seeks qualified dispatchers to handle medical emergency calls, verify locations, and coordinate rapid response. Trainees may be sponsored; certification is preferred and CPR knowledge is advantageous.

Position involves shift work in a fast-paced environment, strict protocol adherence, and ongoing documentation of incidents. Applicants should meet eligibility criteria and be prepared for background screenings.

Qualifications

• High school diploma or equivalent commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through authorized medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Emergency communications

Protocol adherence

Documentation

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification (preferred)

CPR certification (required/beneficial)

Job description

Emergency Telecommunicator Services in Herman, NE seeks qualified dispatchers to handle medical emergency calls, verify locations, and coordinate rapid response. Trainees may be sponsored; certification is preferred and CPR knowledge is advantageous.

Position involves shift work in a fast-paced environment, strict protocol adherence, and ongoing documentation of incidents. Applicants should meet eligibility criteria and be prepared for background screenings.