EMS Communications Dispatcher — 24/7 Critical Response

Emergency Telecommunicator Services; Bayard (NE); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Certification support

Job summary

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Bayard, NE to handle urgent calls, verify locations, and follow approved protocols to prioritize and coordinate EMS resources. The role involves continuous dispatcher work, overnight shifts, weekends, and possible overtime, with performance reviewed for quality assurance.

Requirements include a high school diploma or GED and CPR certification; EMT/paramedic credentials vary by vacancy.

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition to assess urgency.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Data entry

Communication

Decision making

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Bayard, NE to handle urgent calls, verify locations, and follow approved protocols to prioritize and coordinate EMS resources. The role involves continuous dispatcher work, overnight shifts, weekends, and possible overtime, with performance reviewed for quality assurance.

Requirements include a high school diploma or GED and CPR certification; EMT/paramedic credentials vary by vacancy.