EMS Emergency Dispatcher - Critical Calls & Coordination

Emergency Telecommunicator Services; Creighton (NE); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher to support urgent medical calls from Creighton, NE. The dispatcher will gather incident details, confirm locations, and determine response priorities using approved protocols.

Responsibilities include providing approved pre-arrival instructions, coordinating ambulance resources, documenting calls, and maintaining certifications as required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma

Job description

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher to support urgent medical calls from Creighton, NE. The dispatcher will gather incident details, confirm locations, and determine response priorities using approved protocols.

Responsibilities include providing approved pre-arrival instructions, coordinating ambulance resources, documenting calls, and maintaining certifications as required.