Emergency Medical Dispatcher — 24/7 Critical Response

911 Emergency Communications; Hayes Center (NE); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications seeks Emergency Medical Dispatchers to handle urgent medical calls from Hayes, NE. The role involves gathering patient data, prioritizing responses, and coordinating EMS resources according to approved protocols.

Applicants should have a high school diploma or equivalent, CPR certification, and EMS dispatch training or certification per vacancy requirements; overtime and shift work are possible as operations run continuously.

Qualifications

• High school diploma or equivalent is commonly required.
• CPR certification may be required.
• EMD certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the emergency dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

911 Emergency Communications seeks Emergency Medical Dispatchers to handle urgent medical calls from Hayes, NE. The role involves gathering patient data, prioritizing responses, and coordinating EMS resources according to approved protocols.

Applicants should have a high school diploma or equivalent, CPR certification, and EMS dispatch training or certification per vacancy requirements; overtime and shift work are possible as operations run continuously.