EMS Dispatcher: Critical Calls & Life-Saving Coordination

Emergency Telecommunicator Services; Spring Run (PA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Spring Run, PA seeks qualified Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, gather essential details, and coordinate ambulance resources. You will follow approved dispatch protocols and provide protocol-based instructions as needed.

Positions involve extended console work with headset use, data entry, and potential overnight or rotating schedules.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

Emergency Telecommunicator Services in Spring Run, PA seeks qualified Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, gather essential details, and coordinate ambulance resources. You will follow approved dispatch protocols and provide protocol-based instructions as needed.

Positions involve extended console work with headset use, data entry, and potential overnight or rotating schedules.