EMS Dispatcher - Coordinate Life-Saving Medical Responses

County Emergency Communications; Windham (ME); Sur place; USD 35 000 - 60 000; Plein temps

Résumé du poste

County Emergency Communications in Windham, Maine, seeks an Emergency Medical Dispatcher to manage urgent medical calls, verify locations and details, and coordinate ambulance resources per approved protocols. The role includes question-based assessments and real-time documentation to support responders.

Candidates should have an Emergency Medical Dispatcher certification and, ideally, CPR certification, with the possibility of sponsored training depending on the vacancy.

Qualifications

• Certified Emergency Medical Dispatcher (EMD) required or preferred.
• High school diploma or recognized equivalent is commonly required.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Formation

Emergency Medical Dispatcher certification

High school diploma or equivalent

Description du poste

County Emergency Communications in Windham, Maine, seeks an Emergency Medical Dispatcher to manage urgent medical calls, verify locations and details, and coordinate ambulance resources per approved protocols. The role includes question-based assessments and real-time documentation to support responders.

Candidates should have an Emergency Medical Dispatcher certification and, ideally, CPR certification, with the possibility of sponsored training depending on the vacancy.