EMS Dispatcher - Calm, Impactful 24/7 Communications

North Arkansas Regional Medical Center; Harrison (AR); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Health plan

401(k) plan

Paid time off

Tuition reimbursement

Employee assistance program

Job summary

North Arkansas Regional Medical Center in Harrison, AR is seeking an EMS Dispatcher — Emergency Medical Services to intake calls, dispatch EMS units, and provide pre-arrival instructions.

The role requires a high school diploma or GED, BLS through AHA, and IAED EMD certification within 4–6 months; prior EMS dispatch experience is preferred.

This PRN/shift-varies position supports a 24/7 center with comprehensive benefits and opportunities to grow in EMS communications.

Qualifications

• High school diploma or GED; current American Heart Association BLS.
• Obtain Emergency Medical Dispatcher (EMD) certification through IAED within 4–6 months (initial course/testing funded with work agreement).

Responsibilities

• Receive and prioritize emergency/non-emergent requests; dispatch resources per policy.
• Use radio/phone/CAD professionally; follow communication procedures and etiquette.
• Maintain preparedness, mentor new team members, and keep the center clean and organized.

Skills

EMD certification

BLS certification

Education

High school diploma or GED

IAED EMD certification (within 4–6 months)

Tools

CAD system

Radio/phone dispatch equipment

Job description

North Arkansas Regional Medical Center in Harrison, AR is seeking an EMS Dispatcher — Emergency Medical Services to intake calls, dispatch EMS units, and provide pre-arrival instructions.

The role requires a high school diploma or GED, BLS through AHA, and IAED EMD certification within 4–6 months; prior EMS dispatch experience is preferred.

This PRN/shift-varies position supports a 24/7 center with comprehensive benefits and opportunities to grow in EMS communications.