Emergency Communications & EMS Dispatch Specialist

Atrium Health; Georgia; On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Paid Time Off

Health and welfare benefits

Flexible Spending Accounts

Adoption assistance and parental leave

Retirement plans with employer match

Educational Assistance Program

Job summary

Advocate Health is seeking an EMS Dispatcher to handle 911 calls, coordinate ground transport and medivac requests in a 24/7 operations center. You will determine EMS response, liaise with ED physicians, and support Hazmat and emergency preparedness activations.

The role requires EMT certification, strong communication, and experience in emergency medical dispatch, with a focus on timely, coordinated patient care.

Qualifications

• EMT and emergency dispatch experience preferred.
• High school diploma or equivalent required.
• Strong communication and coordination skills essential.

Responsibilities

• Answers 911 calls for EMS, determines appropriate response.
• Coordinates medivac requests and dispatches ALS units requiring medical control.
• Maintains communication with hospitals, EMS agencies and dispatch centers.
• Prepares records of communication center activities and dispatch events.
• Participates in Emergency Preparedness Team activations and Hazmat coordination.

Skills

EMT

Emergency Dispatch

Communication

Education

High School Diploma or equivalent

Tools

EMS software

Job description

Advocate Health is seeking an EMS Dispatcher to handle 911 calls, coordinate ground transport and medivac requests in a 24/7 operations center. You will determine EMS response, liaise with ED physicians, and support Hazmat and emergency preparedness activations.

The role requires EMT certification, strong communication, and experience in emergency medical dispatch, with a focus on timely, coordinated patient care.