EMS Dispatcher - CAD & Critical Communications Pro

Northwell Health; Danbury (CT); On-site; USD 26,918 - 52,266; Full time

Job summary

Northwell Health in Danbury, CT is hiring for a position that provides communication and administrative support in the patient conveyance area. The successful candidate will manage incoming calls, evaluate situations, and assist EMS administration while ensuring effective patient conveyance services.

Candidates should have Emergency Medical Technician training and at least six months of relevant dispatch experience. The role offers a salary ranging from $19.54 to $37.94 hourly.

Qualifications

• Emergency Medical Technician training and certification is required.
• High School diploma or equivalent with a preference for EMS/clinical background.
• Tech-savvy with CAD software knowledge; excellent organizational and communication skills.

Responsibilities

• Receives incoming calls and follows up to completion.
• Evaluates potential problems from dispatch systems.
• Performs clerical support tasks for EMS administration.
• Maintains situational awareness of community events.
• Tracks transportation resources with CAD and maintains equipment.

Skills

Emergency Medical Technician training and certification

Tech-savvy with knowledge of CAD software

Outstanding organizational and multitasking abilities

Active listener with excellent communication skills

Sound judgment and critical thinking

Education

High School graduate or equivalent

Job description

Northwell Health in Danbury, CT is hiring for a position that provides communication and administrative support in the patient conveyance area. The successful candidate will manage incoming calls, evaluate situations, and assist EMS administration while ensuring effective patient conveyance services.

Candidates should have Emergency Medical Technician training and at least six months of relevant dispatch experience. The role offers a salary ranging from $19.54 to $37.94 hourly.