EMS Dispatcher - 24/7 Emergency Communications Specialist

County Emergency Communications; Suffield (CT); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Suffield, CT seeks Emergency Medical Dispatchers to support urgent medical requests. You will gather patient and incident details, assess priorities, and coordinate EMS resources using approved dispatch protocols.

Responsibilities include delivering protocol-based instructions when needed, confirming locations, and maintaining accurate call documentation. A high school diploma and CPR certification are commonly required; EMT/paramedic credentials may be

Qualifications

• High school diploma or equivalent required.
• CPR certification recommended; EMT or paramedic credentials may be required depending on vacancy.
• Training or sponsorship may be provided by the employer.

Responsibilities

• Receive calls involving illness, injury and other medical emergencies.
• Confirm patient location, callback number and access details.
• Ask approved questions about patient condition.
• Determine response priority using the medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication

Multitasking

Attention to detail

Calm under pressure

Education

High school diploma

Job description

County Emergency Communications in Suffield, CT seeks Emergency Medical Dispatchers to support urgent medical requests. You will gather patient and incident details, assess priorities, and coordinate EMS resources using approved dispatch protocols.

Responsibilities include delivering protocol-based instructions when needed, confirming locations, and maintaining accurate call documentation. A high school diploma and CPR certification are commonly required; EMT/paramedic credentials may be