EMS Dispatcher - 24/7 Critical Response & Coordination

County Emergency Communications; Frost (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Certification support

Shift premiums

Job summary

County Emergency Communications in Frost, TX is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and coordinate ambulance resources under approved protocols.

Ideal candidates have a high school diploma or GED, may hold EMS dispatcher certification, and may require CPR; overtime and night/weekend shifts are possible, with benefits described in the vacancy.

Qualifications

• High school diploma or equivalent required.
• Emergency Medical Dispatcher certification may be required.
• CPR certification and coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication

Calm under pressure

Call taking

Education

High school diploma or GED

Emergency Medical Dispatcher certification

Job description

County Emergency Communications in Frost, TX is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and coordinate ambulance resources under approved protocols.

Ideal candidates have a high school diploma or GED, may hold EMS dispatcher certification, and may require CPR; overtime and night/weekend shifts are possible, with benefits described in the vacancy.