EMS Dispatcher — 24/7 Critical Response

County Emergency Communications; Maidens (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Maidens, VA seeks Emergency Medical Dispatchers to support urgent medical calls. Responsibilities include gathering incident details, confirming locations, and prioritizing response in coordination with EMS teams.

This role requires a high school diploma (or equivalent), CPR certification, and the ability to follow protocols. Shifts may include nights, weekends, and overtime in a continuous operations environment.

Qualifications

• High school diploma or recognized equivalent required; CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for specifics.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm location, callback number, and access details
• Ask approved questions about patient condition
• Determine response priority through approved dispatch system
• Dispatch/co-ordinate ambulance resources when assigned
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responders
• Document call processing and participate in quality-review activities

Skills

Excellent communication

Calm under pressure

Multitasking

Attention to detail

Education

High school diploma or equivalent

Job description

County Emergency Communications in Maidens, VA seeks Emergency Medical Dispatchers to support urgent medical calls. Responsibilities include gathering incident details, confirming locations, and prioritizing response in coordination with EMS teams.

This role requires a high school diploma (or equivalent), CPR certification, and the ability to follow protocols. Shifts may include nights, weekends, and overtime in a continuous operations environment.