EMS Dispatcher - 24/7 Critical Response Center

911 Emergency Communications; Faber (VA); Presencial; USD 40.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Descripción de la vacante

911 Emergency Communications in Virginia is seeking Emergency Medical Dispatchers to gather patient data, establish priorities, and coordinate response resources using approved protocols. You will work with EMS teams to ensure timely and safe incident management.

Receive illness and injury calls, confirm locations and access, and provide protocol-based guidance while maintaining oversight and safety standards across operations.

Formación

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Conocimientos

Active listening

Communication

Multitasking

Educación

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

EMT or paramedic credentials (not universal)

Descripción del empleo

911 Emergency Communications in Virginia is seeking Emergency Medical Dispatchers to gather patient data, establish priorities, and coordinate response resources using approved protocols. You will work with EMS teams to ensure timely and safe incident management.

Receive illness and injury calls, confirm locations and access, and provide protocol-based guidance while maintaining oversight and safety standards across operations.