Emergency Medical Dispatcher: 24/7 Critical Call Center

County Emergency Communications; Rileyville (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Rileyville, VA is seeking Emergency Medical Dispatchers to support urgent medical responses. The role involves receiving calls, gathering location and patient data, and coordinating ambulance resources following approved protocols.

Candidates typically have a high school diploma and may need certification such as EMS dispatcher credentials and CPR training. Overtime, nights, weekends, and holiday shifts are common.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• Emergency Medical Dispatcher certification is preferred or may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

County Emergency Communications in Rileyville, VA is seeking Emergency Medical Dispatchers to support urgent medical responses. The role involves receiving calls, gathering location and patient data, and coordinating ambulance resources following approved protocols.

Candidates typically have a high school diploma and may need certification such as EMS dispatcher credentials and CPR training. Overtime, nights, weekends, and holiday shifts are common.