EMS Dispatcher: 24/7 Emergency Coordination Specialist

911 Emergency Communications; Minnesota; On-site; USD 45,000 - 65,000; Full time

Job summary

Emergency Medical Dispatchers are sought by 911 Emergency Communications in Pennington, MN. They gather patient and incident data, set response priorities, and coordinate emergency medical resources using agency-approved systems.

Role may include providing approved instructions before responders arrive, following medical dispatch protocols and oversight requirements. Medical dispatch and CPR certifications may be required, with overtime and rotating schedules possible.

Qualifications

• High school diploma or GED is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

Emergency Medical Dispatchers are sought by 911 Emergency Communications in Pennington, MN. They gather patient and incident data, set response priorities, and coordinate emergency medical resources using agency-approved systems.

Role may include providing approved instructions before responders arrive, following medical dispatch protocols and oversight requirements. Medical dispatch and CPR certifications may be required, with overtime and rotating schedules possible.