Emergency Medical Dispatcher — 24/7 Critical Communications

Emergency Telecommunicator Services; Austin (MN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

Emergency Telecommunicator Services in Adams, MN is seeking Emergency Medical Dispatchers to handle critical medical calls, verify locations and contact details, and coordinate ambulance response with protocol-driven instructions.

Qualifications typically include a high school diploma and CPR certification; EMS dispatcher certification may be required depending on the vacancy. Training is often sponsored, with background screening and medical dispatch certification requirements.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements and vary by vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

Emergency Telecommunicator Services in Adams, MN is seeking Emergency Medical Dispatchers to handle critical medical calls, verify locations and contact details, and coordinate ambulance response with protocol-driven instructions.

Qualifications typically include a high school diploma and CPR certification; EMS dispatcher certification may be required depending on the vacancy. Training is often sponsored, with background screening and medical dispatch certification requirements.