EMS Dispatcher: 24/7 Critical Calls + Certification Support

Emergency Telecommunicator Services; Onamia (MN); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services is seeking an Emergency Medical Dispatcher in Onamia, MN. The role involves handling urgent medical calls, gathering patient data, establishing priorities, and supporting EMS coordination.

The position may require night shifts, weekends, and overtime; CPR certification may be required, and EMT or paramedic credentials are not universal requirements. Training or sponsored programs may be available depending on the vacancy.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Attention to detail

Multitasking

Education

High school diploma or GED

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services is seeking an Emergency Medical Dispatcher in Onamia, MN. The role involves handling urgent medical calls, gathering patient data, establishing priorities, and supporting EMS coordination.

The position may require night shifts, weekends, and overtime; CPR certification may be required, and EMT or paramedic credentials are not universal requirements. Training or sponsored programs may be available depending on the vacancy.