Emergency Medical Dispatcher — 24/7 Critical Call Center Role

Emergency Telecommunicator Services; Tiro (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Ohio seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance resources following approved protocols.

Responsibilities include gathering patient data, determining dispatch priority, and maintaining documentation. Training and certification requirements vary; CPR and EMS credentials may be required depending on the vacancy.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Ohio seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance resources following approved protocols.

Responsibilities include gathering patient data, determining dispatch priority, and maintaining documentation. Training and certification requirements vary; CPR and EMS credentials may be required depending on the vacancy.