Emergency Medical Dispatcher — 24/7 Communications

911 Emergency Communications; Manhattan (MT); On-site; USD 42,000 - 64,000; Full time

Job summary

911 Emergency Communications in Manhattan, MT, seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and coordinate ambulance resources following established protocols. Training and certifications like CPR are often required, with EMT/paramedic credentials varying by vacancy.

Positions may involve overnight or rotating schedules, with overtime as needed. Eligibility for employment is subject to background checks and certifications as required by the employer.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient's condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma

CPR certification

EMT or paramedic credentials (not universal)

Job description

911 Emergency Communications in Manhattan, MT, seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and coordinate ambulance resources following established protocols. Training and certifications like CPR are often required, with EMT/paramedic credentials varying by vacancy.

Positions may involve overnight or rotating schedules, with overtime as needed. Eligibility for employment is subject to background checks and certifications as required by the employer.