Emergency Medical Dispatcher — 24/7 Critical Response

911 Emergency Communications; Bedford (NH); On-site; USD 40,000 - 60,000; Full time

Job summary

911 Emergency Communications in Bedford, NH is seeking Emergency Medical Dispatchers to join our team. You will handle calls for ill or injured patients, determine priorities, and coordinate EMS resources under approved protocols.

Applicants typically hold a high school diploma and CPR certification; EMT/paramedic credentials are not universally required and training may be provided. The job involves extended console work and may include overnight, weekend, or rotating shifts.

Qualifications

• High school diploma or equivalent is commonly required.
• CPR certification may be required; EMT or paramedic credentials are not universal.
• Training or certification may be provided by the vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Calm under pressure

Multitasking

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Bedford, NH is seeking Emergency Medical Dispatchers to join our team. You will handle calls for ill or injured patients, determine priorities, and coordinate EMS resources under approved protocols.

Applicants typically hold a high school diploma and CPR certification; EMT/paramedic credentials are not universally required and training may be provided. The job involves extended console work and may include overnight, weekend, or rotating shifts.