EMS Dispatcher — 24/7 Critical Calls & Coordination

Emergency Telecommunicator Services; O'Fallon (IL); Presencial; USD 42.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Descripción de la vacante

Emergency Medical Dispatcher opportunities in O Fallon, IL. This role supports emergency communication centers by gathering patient and incident details, establishing priorities, and coordinating resources under approved protocols.

Training and certification determine assignment scope and may include CPR and EMS dispatch credentials. Employees may work overnight, weekends, holidays, and overtime as required by continuous emergency operations.

Formación

• High school diploma or equivalent commonly required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Educación

High school diploma or equivalent

Descripción del empleo

Emergency Medical Dispatcher opportunities in O Fallon, IL. This role supports emergency communication centers by gathering patient and incident details, establishing priorities, and coordinating resources under approved protocols.

Training and certification determine assignment scope and may include CPR and EMS dispatch credentials. Employees may work overnight, weekends, holidays, and overtime as required by continuous emergency operations.