EMS Dispatcher: Urgent Medical Calls & Coordination

Emergency Telecommunicator Services; Osco (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Osco, IL seeks an Emergency Medical Dispatcher to support urgent medical responses. You will gather patient data, establish priorities, and coordinate EMS resources under approved protocols.

Responsibilities include receiving calls, confirming locations, asking critical questions, and providing protocol-based guidance while documenting processes and ensuring compliance with medical oversight.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or GED

CPR certification

Emergency Medical Dispatcher certification

EMT or paramedic credentials not universally required

Job description

Emergency Telecommunicator Services in Osco, IL seeks an Emergency Medical Dispatcher to support urgent medical responses. You will gather patient data, establish priorities, and coordinate EMS resources under approved protocols.

Responsibilities include receiving calls, confirming locations, asking critical questions, and providing protocol-based guidance while documenting processes and ensuring compliance with medical oversight.