EMS Dispatcher: 24/7 Critical Call Triage & Ambulance Dispatch

Emergency Telecommunicator Services; Dalton (GA); On-site; USD 35,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers for opportunities in Dalton, GA. The role involves handling urgent medical calls, gathering critical information, and coordinating with responders to ensure rapid and accurate patient aid.

Dispatchers follow approved medical dispatch protocols, may provide pre-arrival instructions, and work within established oversight requirements. Training, certifications, and assignment specifics vary by vacancy.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

CPR certification may be required

Job description

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers for opportunities in Dalton, GA. The role involves handling urgent medical calls, gathering critical information, and coordinating with responders to ensure rapid and accurate patient aid.

Dispatchers follow approved medical dispatch protocols, may provide pre-arrival instructions, and work within established oversight requirements. Training, certifications, and assignment specifics vary by vacancy.