EMS Dispatcher - 24/7 Critical Call Center

County Emergency Communications; Cedartown (GA); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance program

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Cedartown, GA is seeking Emergency Medical Dispatchers to support urgent medical responses. You will gather patient and incident details, confirm location and access, and apply the agency’s dispatch protocols to determine response priorities.

A high school diploma or equivalent is commonly required. CPR certification may be required, and EMT or paramedic credentials are not universal.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

County Emergency Communications in Cedartown, GA is seeking Emergency Medical Dispatchers to support urgent medical responses. You will gather patient and incident details, confirm location and access, and apply the agency’s dispatch protocols to determine response priorities.

A high school diploma or equivalent is commonly required. CPR certification may be required, and EMT or paramedic credentials are not universal.