24/7 EMS Dispatcher & Critical Care Communications

911 Emergency Communications; Dawsonville (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

911 Emergency Communications in Dawsonville, GA seeks Emergency Medical Dispatchers to field urgent medical calls and coordinate response resources. You will verify locations, gather critical details, and apply approved dispatch protocols to triage and guide responders.

The role may include overnight or weekend shifts, with overtime as required. Applicants typically have a high school diploma and EMS-related certifications; CPR and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

911 Emergency Communications in Dawsonville, GA seeks Emergency Medical Dispatchers to field urgent medical calls and coordinate response resources. You will verify locations, gather critical details, and apply approved dispatch protocols to triage and guide responders.

The role may include overnight or weekend shifts, with overtime as required. Applicants typically have a high school diploma and EMS-related certifications; CPR and additional coursework may be required.