EMS Emergency Dispatcher – Critical Call Triage

County Emergency Communications; Griffin (GA); On-site; USD 36,000 - 58,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Griffin, GA seeks Emergency Medical Dispatchers to support urgent medical calls. You will gather patient and incident details, verify locations, and establish response priorities using approved protocols.

This role may include overnight, weekend, and rotating shifts, with CPR certification and ongoing training as possible requirements. You will coordinate with responders, provide necessary protocol-based instructions, and help ensure patient safety while

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMD certification depends on vacancy requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Communication skills

Education

High School Diploma or GED

Emergency Medical Dispatcher certification (may be required)

Job description

County Emergency Communications in Griffin, GA seeks Emergency Medical Dispatchers to support urgent medical calls. You will gather patient and incident details, verify locations, and establish response priorities using approved protocols.

This role may include overnight, weekend, and rotating shifts, with CPR certification and ongoing training as possible requirements. You will coordinate with responders, provide necessary protocol-based instructions, and help ensure patient safety while