Emergency Medical Dispatcher — 24/7 Critical Dispatch

Emergency Telecommunicator Services; Danielsville (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Danielsville, GA is seeking an Emergency Medical Dispatcher to handle urgent medical calls, gather patient data, and coordinate response priorities.

Responsibilities include confirming locations, instructing callers per protocols, and relaying information to responders; CPR certification may be required; EMS credentials may be needed per vacancy. This role involves extended console work, shift work including overnights and weekends.

Qualifications

• High school diploma or equivalent required or sponsored training.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; verify vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Calm under pressure

Communication skills

Education

High school diploma

Emergency Medical Dispatcher certification

Tools

Dispatch system

Job description

Emergency Telecommunicator Services in Danielsville, GA is seeking an Emergency Medical Dispatcher to handle urgent medical calls, gather patient data, and coordinate response priorities.

Responsibilities include confirming locations, instructing callers per protocols, and relaying information to responders; CPR certification may be required; EMS credentials may be needed per vacancy. This role involves extended console work, shift work including overnights and weekends.