EMS Dispatcher – 24/7 Critical Calls & Resource Coordination

Emergency Telecommunicator Services; Fort Valley (GA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services is seeking an Emergency Medical Dispatcher in Byron, GA to handle urgent medical calls and coordinate EMS response. You will verify locations, manage caller information, and apply approved dispatch protocols under supervision.

The role may require CPR, with additional coursework possible; certification timelines and exact qualifications depend on the employer and vacancy specifics.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma

Job description

Emergency Telecommunicator Services is seeking an Emergency Medical Dispatcher in Byron, GA to handle urgent medical calls and coordinate EMS response. You will verify locations, manage caller information, and apply approved dispatch protocols under supervision.

The role may require CPR, with additional coursework possible; certification timelines and exact qualifications depend on the employer and vacancy specifics.