EMS Dispatcher: 24/7 Critical Call Center

County Emergency Communications; Port Washington (OH); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Job summary

County Emergency Communications in Port Washington, OH seeks Emergency Medical Dispatchers to gather patient and incident information, establish response priorities, and coordinate EMS resources using an agency-approved system. The role may include providing approved instructions before responders arrive and may involve overnight shifts, weekends, holidays, rotating schedules, and required overtime.

A high school diploma or equivalent is commonly required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications in Port Washington, OH seeks Emergency Medical Dispatchers to gather patient and incident information, establish response priorities, and coordinate EMS resources using an agency-approved system. The role may include providing approved instructions before responders arrive and may involve overnight shifts, weekends, holidays, rotating schedules, and required overtime.

A high school diploma or equivalent is commonly required.