24/7 Emergency Medical Dispatcher – Urgent Response

County Emergency Communications; Port Washington (NY); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

County Emergency Communications in Port Washington, NY is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations, gather information, and coordinate EMS resources. The role may include overnight shifts and overtime, with duties to follow protocols and provide instructions as required.

Applicants typically need a high school diploma or equivalent, CPR certification, and completion of sponsored training or EMT may be required; background checks and certifications

Qualifications

• High school diploma or equivalent required.
• EMD certification may be required; CPR certification may be required.
• Background screening and required medical dispatch certifications as per vacancy.

Responsibilities

• Receive and process calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask standardized questions to determine patient condition.
• Determine response priority and coordinate EMS resources.
• Provide protocol-based instructions when required.
• Document call processing and participate inQA activities.

Skills

Excellent communication

Calm under pressure

Education

High School diploma or equivalent

Job description

County Emergency Communications in Port Washington, NY is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations, gather information, and coordinate EMS resources. The role may include overnight shifts and overtime, with duties to follow protocols and provide instructions as required.

Applicants typically need a high school diploma or equivalent, CPR certification, and completion of sponsored training or EMT may be required; background checks and certifications