Emergency Medical Dispatcher — Vital 24/7 Call Center Role

County Emergency Communications; Heath (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Certification support

Shift premiums

Job summary

County Emergency Communications in Heath, Ohio, is seeking Emergency Medical Dispatchers to join its dispatcher team. You will gather incident information, determine response priorities, and coordinate EMS resources using approved protocols.

The role may require shifts including nights, weekends, and overtime. A high school diploma or equivalent is commonly required, with CPR and EMS certifications as needed per vacancy.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification may be required; EMS credentials vary by vacancy.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication

Multitasking

Attention to detail

Education

High school diploma or equivalent

Job description

County Emergency Communications in Heath, Ohio, is seeking Emergency Medical Dispatchers to join its dispatcher team. You will gather incident information, determine response priorities, and coordinate EMS resources using approved protocols.

The role may require shifts including nights, weekends, and overtime. A high school diploma or equivalent is commonly required, with CPR and EMS certifications as needed per vacancy.