EMS Dispatcher: 12-Hour Night Shift & Growth

SGMC Health; Valdosta (GA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

On-the-job training

Opportunities for growth

Job summary

SGMC Health in Georgia is seeking a reliable Dispatcher for the Specialty Care Transport team. The role involves using dispatch software, 2-way radios, and phones to answer, triage, and schedule patient transports, ensuring safe and timely delivery.

This full-time night shift (7 PM–7 AM) requires high school diploma or GED and may prefer EMT or dispatcher experience. Candidates should have strong customer service skills, basic medical terminology, and proficiency with Microsoft Office.

Qualifications

• High school diploma or GED required.
• Experience as a dispatcher or EMT preferred.
• Excellent customer service and service recovery skills.
• Working knowledge of Microsoft Office and dispatch systems.

Responsibilities

• Answer, triage, and schedule transports for SCT division.
• Utilize dispatch software, 2-way radios, and telephones.
• Monitor transports via GPS to ensure safe, timely delivery.
• Coordinate with patients, crews, and stakeholders.

Skills

Dispatcher experience

EMT preferred

Customer service

Microsoft Office

Telephone etiquette

2-way radio operation

Medical terminology

Triage

Education

High school diploma or GED

Tools

Microsoft Office

Dispatch software

Job description

SGMC Health in Georgia is seeking a reliable Dispatcher for the Specialty Care Transport team. The role involves using dispatch software, 2-way radios, and phones to answer, triage, and schedule patient transports, ensuring safe and timely delivery.

This full-time night shift (7 PM–7 AM) requires high school diploma or GED and may prefer EMT or dispatcher experience. Candidates should have strong customer service skills, basic medical terminology, and proficiency with Microsoft Office.