Emergency Medical Dispatcher - Critical Calls & Dispatch

Emergency Telecommunicator Services; Hinesville (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Certification support

Shift premiums

Continuing education

Job summary

Emergency Telecommunicator Services in Hinesville, GA seeks skilled Emergency Medical Dispatchers to join our mission-critical team. You will receive medical calls, verify location and details, and determine priority using approved protocols, coordinating ambulance resources as needed.

Overtime, night shifts, and weekend work may be required. Applicants should have a high school diploma, CPR certification, and EMS dispatcher credentials or sponsorship offers for training.

Qualifications

• High school diploma or equivalent required or accepted.
• EMS dispatcher certification or sponsorship for training may be required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition and dispatch priority.
• Determine response priority through the authorized dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Call screening

Decision making under pressure

Multitasking

Active listening

Education

High School Diploma or equivalent

Emergency Medical Dispatcher certification or sponsorship

CPR certification

Tools

Approved dispatch system

EMD software

Job description

Emergency Telecommunicator Services in Hinesville, GA seeks skilled Emergency Medical Dispatchers to join our mission-critical team. You will receive medical calls, verify location and details, and determine priority using approved protocols, coordinating ambulance resources as needed.

Overtime, night shifts, and weekend work may be required. Applicants should have a high school diploma, CPR certification, and EMS dispatcher credentials or sponsorship offers for training.