EMS Dispatch Specialist — Urgent Medical Coordination

County Emergency Communications; Lowell (NC); Presencial; USD 38.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Descripción de la vacante

County Emergency Communications in Lowell, NC is seeking Emergency Medical Dispatchers to join its 24/7 operations. Dispatchers receive calls, verify locations, assign priorities, and coordinate ambulance resources according to approved protocols.

Applicants should have a high school diploma or equivalent and CPR certification; EMT or paramedic credentials may be required by some vacancies. Training is provided, with documentation and quality review duties included.

Formación

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Educación

High school diploma or equivalent

Descripción del empleo

County Emergency Communications in Lowell, NC is seeking Emergency Medical Dispatchers to join its 24/7 operations. Dispatchers receive calls, verify locations, assign priorities, and coordinate ambulance resources according to approved protocols.

Applicants should have a high school diploma or equivalent and CPR certification; EMT or paramedic credentials may be required by some vacancies. Training is provided, with documentation and quality review duties included.