EMS Emergency Dispatcher 24/7 Critical Communications

County Emergency Communications; Lowell (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Lowell, OH is seeking Emergency Medical Dispatchers to provide urgent medical assistance coordination. You will gather patient details, establish response priorities, and support resource coordination according to approved protocols.

Role may include continued duties such as following medical dispatch protocols and participating in ongoing quality assurance activities within a hospital or EMS agency context.

Qualifications

• High school diploma or recognized equivalent required or sponsorship for training may be available.
• Current Emergency Medical Dispatcher certification or related credentials may be required; check vacancy for exact requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the approved medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

County Emergency Communications in Lowell, OH is seeking Emergency Medical Dispatchers to provide urgent medical assistance coordination. You will gather patient details, establish response priorities, and support resource coordination according to approved protocols.

Role may include continued duties such as following medical dispatch protocols and participating in ongoing quality assurance activities within a hospital or EMS agency context.