EMS Dispatch Specialist: Life-Saving 24/7 Communications

Emergency Telecommunicator Services; Bryantown (MD); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Bryantown, MD. The role involves handling urgent medical calls, confirming details, and applying approved dispatch protocols to prioritize and coordinate emergency responses.

The position may require CPR/EMD certifications and may involve nights, weekends, and overtime per agency needs. A high school diploma or equivalent is commonly required; sponsorship for training is possible.

Qualifications

• High school diploma or equivalent required; sponsorship possible for training.
• Emergency Medical Dispatcher certification before appointment may be required.
• CPR certification may be required or preferred.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition per protocol.
• Determine response priority through medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Communication

Multitasking

Education

High school diploma or equivalent

EMD certification

CPR certification

Job description

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Bryantown, MD. The role involves handling urgent medical calls, confirming details, and applying approved dispatch protocols to prioritize and coordinate emergency responses.

The position may require CPR/EMD certifications and may involve nights, weekends, and overtime per agency needs. A high school diploma or equivalent is commonly required; sponsorship for training is possible.