Emergency Medical Dispatcher: Life-Saving Dispatch & Support

Emergency Telecommunicator Services; Hancock (MD); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Hancock, MD seeks qualified Emergency Medical Dispatchers to handle urgent medical calls and coordinate responses. You will gather patient data, confirm locations, and apply approved protocols to guide responders efficiently.

Applicants should have a high school diploma or equivalent; CPR may be required, and EMT/paramedic credentials are not universally required. Training and certifications vary by vacancy.

Qualifications

• High school diploma or equivalent required; sponsored training possible.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Hancock, MD seeks qualified Emergency Medical Dispatchers to handle urgent medical calls and coordinate responses. You will gather patient data, confirm locations, and apply approved protocols to guide responders efficiently.

Applicants should have a high school diploma or equivalent; CPR may be required, and EMT/paramedic credentials are not universally required. Training and certifications vary by vacancy.