EMS Dispatch Specialist — Fast, Precise Emergency Routing

Global Medical Response; Town of Oneonta (NY); On-site; USD 28,000 - 32,000; Full time

Job summary

Global Medical Response is hiring Dispatchers in Oneonta, NY to respond to emergency and non-emergency calls for ambulance and transportation services. The role involves assigning and routing requests and providing clear communication to ensure quality care for customers.

Minimum qualifications include a high school diploma or equivalent, plus ability to read and write English. The job requires ability to multitask, excellent radio/telephone communication, and proficient data entry with basic

Qualifications

• High school diploma or equivalent required.
• Minimal medical or telecommunications experience preferred or EMS/public safety dispatcher experience.
• Must be able to read and write English clearly.

Responsibilities

• Respond to emergency and non-emergency calls for ambulance and transportation services.
• Assign and route transportation requests and communicate clearly in all situations.
• Maintain complete and accurate paperwork prior to shift end.
• Enter data accurately for the shift, including State Run Report data.
• Generate and verify applicable reports for accuracy.

Skills

Radio/telephone communication

Typing speed/accuracy

Multitasking

English reading/writing

General computer skills

Education

High school diploma or equivalent

Tools

Computers

Printers

911 equipment

Recording devices

Telephones

Job description

Global Medical Response is hiring Dispatchers in Oneonta, NY to respond to emergency and non-emergency calls for ambulance and transportation services. The role involves assigning and routing requests and providing clear communication to ensure quality care for customers.

Minimum qualifications include a high school diploma or equivalent, plus ability to read and write English. The job requires ability to multitask, excellent radio/telephone communication, and proficient data entry with basic