EMS Dispatch Specialist — Fast, Precise Care Coordination

American Medical Response; Tucson (AZ); On-site; USD 28,000 - 30,000; Full time

Job summary

American Medical Response in Tucson, AZ is seeking an Associate EMS Dispatcher for a full-time position. You will respond to emergency and non-emergency calls, assign and route transportation requests, and communicate clearly to support our customers.

The role requires a high school diploma or GED and some related dispatch or customer service experience. You will work with ambulance teams, facilities, and members to ensure timely, accurate information and coordination.

Qualifications

• High school diploma or GED is required.
• Some work experience, preferably in dispatch or routing calls in customer service.

Responsibilities

• Monitor and respond to calls and emails using the established system to deliver quality support.
• Schedule, assign, review and route transportation requests.
• Document communications following protocols and escalate issues when needed.
• Effectively communicate trip data including confirmations, routing times and issues.
• Collaborate with allied health and public safety personnel and coworkers.
• Demonstrate organization, multitasking and time management.

Skills

Communication skills

Multitasking

Time management

Education

High School Diploma or GED

Job description

American Medical Response in Tucson, AZ is seeking an Associate EMS Dispatcher for a full-time position. You will respond to emergency and non-emergency calls, assign and route transportation requests, and communicate clearly to support our customers.

The role requires a high school diploma or GED and some related dispatch or customer service experience. You will work with ambulance teams, facilities, and members to ensure timely, accurate information and coordination.