EMS Dispatch Specialist: Fast, Critical Medical Support

911 Emergency Communications; Galena (IL); Vor Ort; USD 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Zusammenfassung

911 Emergency Communications in Galena, IL is seeking Emergency Medical Dispatchers to support urgent medical calls. You will gather patient data, determine priorities, and coordinate EMS resources using approved protocols.

Responsibilities include receiving calls, confirming location and contact details, asking permitted questions, and providing protocol-based instructions. A high school diploma and CPR are often required; EMT certification may be needed depending on the vacancy.

Qualifikationen

• High school diploma or recognized equivalent commonly required.
• CPR certification may be required.
• EMD certification may be required before appointment depending on vacancy.

Aufgaben

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Kenntnisse

Clear communication

Multitasking

Attention to detail

Active listening

Ausbildung

High school diploma or GED

Jobbeschreibung

911 Emergency Communications in Galena, IL is seeking Emergency Medical Dispatchers to support urgent medical calls. You will gather patient data, determine priorities, and coordinate EMS resources using approved protocols.

Responsibilities include receiving calls, confirming location and contact details, asking permitted questions, and providing protocol-based instructions. A high school diploma and CPR are often required; EMT certification may be needed depending on the vacancy.