EMS Dispatcher: 24/7 Critical Care Calls & Support

Emergency Telecommunicator Services; Galena (KS); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

The Emergency Medical Dispatcher role in Galena, KS coordinates urgent EMS responses by gathering patient data, confirming locations and contact details, and establishing call priorities under approved medical dispatch protocols.

A high school diploma or GED is commonly required; CPR certification is often needed, and EMT or paramedic credentials may be required depending on the vacancy. Applicants should expect background checks, required certifications, and rotating shifts including overnights.

Qualifications

• High school diploma or GED commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm patient location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or GED

CPR certification

Emergency Medical Dispatcher certification

EMT or paramedic credentials

Job description

The Emergency Medical Dispatcher role in Galena, KS coordinates urgent EMS responses by gathering patient data, confirming locations and contact details, and establishing call priorities under approved medical dispatch protocols.

A high school diploma or GED is commonly required; CPR certification is often needed, and EMT or paramedic credentials may be required depending on the vacancy. Applicants should expect background checks, required certifications, and rotating shifts including overnights.