Emergency Medical Dispatcher — Critical Calls & Dispatch

County Emergency Communications; Galt (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications is seeking Emergency Medical Dispatchers for an on-site role in Galt, IL. Duties include handling medical emergency calls, gathering critical information, and coordinating response resources according to established protocols.

Requirements emphasize a high school diploma and EMS dispatcher certification where applicable, with CPR certification and related coursework often required. Role may involve shift work, overtime, and adherence to strict protocols.

Qualifications

• High school diploma or equivalent required; sponsorship for training may be offered.
• Current Emergency Medical Dispatcher certification may be required prior to appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Calm under pressure

Strong communication

Multitasking

Education

High school diploma or GED

Emergency Medical Dispatcher certification (preferred)

Job description

County Emergency Communications is seeking Emergency Medical Dispatchers for an on-site role in Galt, IL. Duties include handling medical emergency calls, gathering critical information, and coordinating response resources according to established protocols.

Requirements emphasize a high school diploma and EMS dispatcher certification where applicable, with CPR certification and related coursework often required. Role may involve shift work, overtime, and adherence to strict protocols.