Emergency Medical Dispatcher — 24/7 Critical Communications

Emergency Telecommunicator Services; Spring Grove (IL); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Spring Grove, IL is seeking Emergency Medical Dispatchers to support callers with urgent medical needs. You will gather details, assess priority, and coordinate resources according to approved protocols.

You may provide life-saving instructions, document cases, and participate in quality reviews. A high school diploma or equivalent is commonly required, with CPR certification often needed; EMT/paramedic credentials vary by vacancy.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification often required; EMT/paramedic credentials vary by vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Strong communication

Calm under pressure

Multitasking

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Spring Grove, IL is seeking Emergency Medical Dispatchers to support callers with urgent medical needs. You will gather details, assess priority, and coordinate resources according to approved protocols.

You may provide life-saving instructions, document cases, and participate in quality reviews. A high school diploma or equivalent is commonly required, with CPR certification often needed; EMT/paramedic credentials vary by vacancy.