EMS Dispatch Specialist: Fast-Paced 24/7 Medical Calls

Emergency Telecommunicator Services; Seaton (IL); Presencial; USD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Retirement benefits

Paid leave

Employee assistance

Continuing education

Descripción de la vacante

Emergency Telecommunicator Services in Seaton, IL is seeking an Emergency Medical Dispatcher to handle urgent medical calls, confirm locations, collect details, and determine response priorities. You will coordinate ambulance resources and provide protocol-based instructions under established guidelines.

Applicants should have a high school diploma or GED; EMS dispatcher certification is preferred. Training opportunities, background checks, and ongoing certifications may be required depending on

Formación

• High school diploma or equivalent required.
• Emergency dispatch experience preferred but not always necessary.
• Must be able to work under pressure and handle sensitive information.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition and dispatch priorities.
• Determine response priority through approved medical dispatch system.
• Coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Conocimientos

Communication

Decision making

Active listening

Educación

High school diploma or GED

Descripción del empleo

Emergency Telecommunicator Services in Seaton, IL is seeking an Emergency Medical Dispatcher to handle urgent medical calls, confirm locations, collect details, and determine response priorities. You will coordinate ambulance resources and provide protocol-based instructions under established guidelines.

Applicants should have a high school diploma or GED; EMS dispatcher certification is preferred. Training opportunities, background checks, and ongoing certifications may be required depending on