EMS Dispatch Specialist - Critical Care Communications

Emergency Telecommunicator Services; Gridley (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance program

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Gridley, CA seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and provide protocol-based guidance. You will determine priorities, coordinate ambulance resources, and relay critical information to responders from a console.

Training and certification are emphasized, with CPR and dispatch credentials often required. Role involves extended console work, potentially overnight shifts, and compliance with medical oversight and

Qualifications

• High school diploma or equivalent required or sponsored training.
• Certification as Emergency Medical Dispatcher may be required prior to appointment.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Calm under pressure

Multitasking

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services in Gridley, CA seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and provide protocol-based guidance. You will determine priorities, coordinate ambulance resources, and relay critical information to responders from a console.

Training and certification are emphasized, with CPR and dispatch credentials often required. Role involves extended console work, potentially overnight shifts, and compliance with medical oversight and