EMS Communications Dispatcher — Urgent Medical Calls

Emergency Telecommunicator Services; Claremont (IL); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee‑assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Claremont, IL is seeking Emergency Medical Dispatchers to support urgent medical assistance coordination. The role includes gathering patient data, confirming locations, and prioritizing response actions within approved protocols.

Background requirements include a high school diploma and potential CPR certification; EMT/paramedic credentials are not universally required.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Claremont, IL is seeking Emergency Medical Dispatchers to support urgent medical assistance coordination. The role includes gathering patient data, confirming locations, and prioritizing response actions within approved protocols.

Background requirements include a high school diploma and potential CPR certification; EMT/paramedic credentials are not universally required.